Q&A
New user interface Q&A
- Activities list - Inbox view
- Activities list – Inbox view
- Activities plan
- Activity - Assign coach
- Activity - Cancel dossier
- Activity - Change contact person
Students Q&A
- Does OnStage support my internet browser?
- I get a technical error immediately after logging in
- I have just logged on. What can I do on my dashboard?
- How can I register in OnStage for a placement period, BPV period or graduation period?
- What can I find in my dossier?
- How can I find a placement, BPV place or graduation place?
Coach Q&A
- What are my basic tasks as a teacher in OnStage?
- How can I find the dossiers where there is something I need to do at the moment?
- Where can I see the placements a student has previously been on?
- How do I fill in a proper meeting report/visit report?
- A student has handed in a report. What should I do now?
- How can I sign off a student’s log?
Coordinator and supporting staff Q&A
Coaching group administrator Q&A
- What are my basic tasks as a coaching group admin
- How do I create a coaching group?
- What settings are important for coaching groups?
- How do I add a student to a coaching group? (How do I give a student a dossier?)
- A step has been completed by a user. Can I reopen it?
- Ways of resolving various exceptional situations in dossiers
Back-office staff Q&A
- How can I create a second dossier for a student in the same coaching group?
- What are my basic tasks in OnStage?
- How can I get an overview of all current placement and graduation dossiers?
- How can I export overviews as reports?
- How do I send a mailing?
- What is the difference between a mailshot and a notification?
Manager Q&A
Student locator Q&A
Key-user Q&A
- How can I follow a Xebic web event on Zoom?
- What are the basic tasks of a key user?
- What types of process templates are there?
- What do I have to pay attention to when creating or changing activities in a template?
- What are the roles in OnStage and what authorizations do they have?
- What is the difference between a mailshot and a notification?
Functional administrator Q&A
- Parts of the submitted Word document are missing from the assessment session
- What are the basic tasks of a functional manager in OnStage?
- How do I give new staff members the correct rights?
- How can I modify the structure of the school?
- The users want additional filters for students/organizations/contacts/vacancies. What do they need for that?
- I want to reopen a log. How can I do that?
Relations manager Q&A
Educational administration Q&A
Exam developer Q&A
Organization user Q&A
- I’ve forgotten my login data. How can I ask for a new password?
- I get a message saying I have no access to the OnStage website. How can I solve this?
- It says that I have to turn off the popup blocker if I want to be able to use OnStage. How do I do that?
- Does OnStage support our organization’s Internet browser?
- How can I see which students are on work placements with my organization or are graduating?
- The school is asking me to check my students’ hours. How does that work?